Shipping Policy

Thank you for shopping with us! Each of our crochet items is handmade with care and attention to detail. Because of the unique nature of our products, please review the following shipping details:

Processing Time – Handmade Crochet Items

All crochet items are made to order. Processing times vary depending on the item, so please refer to the individual product listing for estimated timeframes.

Some items may take 2–3 weeks to create before shipping.
Larger or more detailed pieces may take longer, as noted on the product page.

We appreciate your patience — handmade takes time, and your item is being crafted with love and care.

Shipping Time

Once your order is ready to ship, you’ll receive a notification email and tracking information (if applicable).

Estimated delivery times:

UK: 2–5 business days
International: 7–21 business days (delivery times may vary by destination and customs clearance)

Please remember that shipping time is in addition to the processing time.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size/weight.

Gift Vouchers – Yoga with Lilianna

We offer physical gift vouchers that make a thoughtful and flexible gift for your loved ones. These vouchers are:

Valid only for yoga sessions or classes with Yoga with Lilianna
Can be mailed directly to you or the recipient for a small postage fee (based on the UK Royal Mail small letter rate)
Also available for free local pickup – simply choose the pickup option at checkout or contact us to arrange collection

To purchase a voucher or schedule a pickup, please visit the gift voucher page or contact us directly.

Customs & Import Taxes

Buyers are responsible for any customs duties or import taxes. We are not liable for delays caused by customs processes.

Order Issues

If your order is late, missing, or arrives damaged, please contact us at Studiolilianna@gmail.com so we can help resolve the issue promptly.