Privacy Policy

Effective Date: 13/08/2025

At Studio Lilianna, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, attend yoga classes, or purchase handmade crochet items/yoga gift vouchers.

By using our website or services, you agree to the terms of this Privacy Policy.

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1. What Information We Collect

We collect personal information in the following ways:

a) When You Make a Purchase or Book a Class

• Name

• Email address

• Postal address

• Phone number (optional)

• Payment details (processed securely via third-party payment providers)

b) When You Subscribe to Our Newsletter or Contact Us

• Name

• Email address

• Any message you include

c) Automatically via Website Analytics

• IP address

• Browser type

• Pages visited

• Time spent on the site

This data helps us understand how visitors use our site and improve user experience

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2. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders of handmade crochet items

• Manage yoga class bookings and communicate important updates

• Respond to enquiries or customer service requests

• Send marketing emails (only if you’ve opted in)

• Improve our website and services

We never sell or rent your personal data to third parties.

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3. Email Marketing

If you opt-in to receive updates, we may occasionally send newsletters about new products, classes, or special offers. You can unsubscribe at any time using the link in the email or by contacting us directly.

4. Payments​

We do not store or process your payment details directly. All payments are securely handled by trusted third-party services such as (Stripe / PayPal etc)

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5. Sharing Your Information

We may share your information with:

• Service providers (e.g., couriers, booking platforms) to carry out business functions

• Legal authorities, only if required to comply with legal obligations

All third parties are required to protect your data in line with this policy.

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6. Data Security

We take appropriate measures to protect your personal data from loss, misuse, or unauthorized access. Our website uses SSL encryption to secure data transmission.

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7. Your Rights (Under GDPR)

If you are in the UK or EU, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of data processing

• Withdraw consent at any time (e.g. for marketing emails)

To exercise these rights, please contact us at Studiolilianna@gmail.com.

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8. Cookies

Our website may use cookies to enhance your experience. You can control cookie preferences through your browser settings.

9. Links to Other Websites

Our site may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Studio Lilianna
Email: Studiolilianna@gmail.com